Returns & Exchanges
At סאנשיין, we want you to love your home. If you are not completely satisfied with your purchase, you can return or exchange items within 14 days of receipt, provided they are in their original packaging and unused.
Initiate Your Request
Contact our customer service team via email or phone with your order number and the reason for the return or exchange.
Pack Your Items
Carefully place the items back in their original packaging, ensuring all tags and protective materials are intact to prevent damage during transit.
Ship It Back
Send the package back to our warehouse using a tracked courier service or drop it off at one of our designated collection points.
Receive Your Refund
Once our team inspects the returned items, we will process your refund or send out your exchange within 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing